Terms of service
Terms of Service
Last updated: September 4, 2026
Overview
Welcome to SHOWZHANG. The terms “we,” “us,” and “our” refer to SHOWZHANG. SHOWZHANG operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies referenced herein, explain your rights and responsibilities when you access or use the Services.
Please read these Terms carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.
By accessing, using, or interacting with the Services, you agree to these Terms of Service and our Privacy Policy, available at:
https://www.showzhang.com/policies/privacy-policy
If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
Section 1 — Access and Accounts
By agreeing to these Terms, you represent that you have reached the age of majority in your state, province, or country of residence, or that you have given permission for any minor dependants under your supervision to use the Services on a device that you own, purchase, or manage.
To browse our store, make a purchase, or use certain features, you may be required to provide information such as your email address, billing details, payment information, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.
You are responsible for protecting your account credentials and for activities conducted through your account. You may not transfer, sell, assign, or authorize another person to use your account.
Section 2 — Our Products
We make reasonable efforts to display and describe our products accurately. However, colours and appearance may vary depending on your device, screen settings, lighting, and photography.
Natural crystals, stones, minerals, wood, and handmade components may vary in colour, pattern, texture, shape, transparency, inclusions, and dimensions. These natural or handmade variations make each product unique and do not, by themselves, constitute defects.
Product descriptions, specifications, prices, and availability may be updated from time to time. We reserve the right to discontinue a product or limit the quantity available to any person, geographic region, or jurisdiction, subject to applicable law.
Nothing in these Terms limits any mandatory consumer rights or legal guarantees that apply to your purchase.
Section 3 — Orders
Submitting an order constitutes an offer to purchase. An order is accepted only after we successfully process your payment and send an order confirmation.
We reserve the right to accept, decline, limit, or cancel an order for legitimate reasons, including product availability, suspected fraud, pricing or listing errors, payment issues, delivery restrictions, or violations of these Terms. If we change or cancel an order, we will attempt to contact you using the email address, billing address, or telephone number supplied with the order.
Please review your order carefully before submitting it. Orders may be cancelled through your account within one hour after placement. After this period, contact us as soon as possible. We cannot guarantee cancellation after an order has entered processing or been shipped.
Returns and exchanges are governed by our Return and Refund Policy:
https://www.showzhang.com/policies/refund-policy
Unless we agree otherwise in writing, products purchased through our store are intended for personal or household use and not for commercial resale.
Section 4 — Prices, Taxes, and Billing
Prices, discounts, and promotions may change without prior notice. The price charged is the price displayed when you submit your order, subject to the correction of genuine errors as permitted by applicable law.
Unless expressly stated otherwise, displayed prices do not include shipping charges, import duties, customs fees, taxes, brokerage fees, or other destination-country charges. Applicable shipping charges will be displayed during checkout.
International orders may be subject to import taxes, VAT, duties, customs processing fees, or other charges imposed by the destination country. Responsibility for these charges will be shown at checkout or described in our Shipping Policy. Do not complete your purchase if you do not agree to the displayed price and charges.
Promotional offers may be subject to additional terms. If the terms of a promotion conflict with these Terms, the specific promotional terms apply to that promotion.
You agree to provide accurate and complete billing, payment, and account information and to keep such information current.
You represent that you are authorized to use the payment method submitted with your order and agree to pay all charges shown during checkout.
Section 5 — Shipping and Delivery
Order-processing and delivery times are estimates and are not guaranteed. Delivery may be affected by customs inspections, carrier delays, adverse weather, public holidays, address problems, or other circumstances beyond our reasonable control.
You must provide a complete and accurate delivery address, email address, and telephone number. You may be responsible for reasonable costs resulting from incorrect or incomplete information, refusal of delivery, failure to collect a parcel, or unsuccessful delivery attempts.
For consumer orders, the risk of loss or damage passes to you when the goods are physically delivered to you or to a person designated by you, except where applicable law provides otherwise.
If an item is damaged in transit, retain the item and all original packaging and contact us promptly in accordance with our Return and Refund Policy.
Additional information is available in our Shipping Policy:
https://www.showzhang.com/policies/shipping-policy
Section 6 — Intellectual Property
The Services, including our trademarks, branding, text, photographs, graphics, illustrations, product designs, videos, audio, layout, and other content, are owned by or licensed to SHOWZHANG and are protected by applicable copyright, trademark, design, and other intellectual-property laws.
You may use the Services only for lawful, personal, and non-commercial purposes. Unless permitted by law or authorized by us in writing, you may not reproduce, distribute, modify, publicly display, publish, download, store, transmit, sell, or commercially exploit material from the Services.
No provision in these Terms grants you a licence to use any intellectual property belonging to SHOWZHANG, Shopify, or another party except as expressly stated.
The SHOWZHANG name, logo, product names, designs, and slogans are trademarks or branding of SHOWZHANG or its licensors. Shopify’s name, logo, product names, and branding belong to Shopify. Other trademarks appearing through the Services belong to their respective owners.
Section 7 — Optional Tools
We may provide access to tools operated by third parties. We do not necessarily monitor or control these tools.
Third-party tools may be provided on an “as available” basis and may be subject to separate terms and privacy policies. Your use of such tools is voluntary, and you should review the provider’s terms before using them.
We may introduce new tools, resources, or features in the future. Unless otherwise stated, such features form part of the Services and are governed by these Terms.
Section 8 — Third-Party Links
The Services may contain links to third-party websites, applications, platforms, or content. We do not control and are not responsible for the content, accuracy, availability, privacy, or security of third-party services.
If you access a third-party service or purchase a product or service from a third party, you do so subject to that third party’s terms and policies. Questions or disputes concerning third-party products or services should be directed to the relevant third party.
Section 9 — Our Relationship with Shopify
Our store is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and SHOWZHANG.
To the maximum extent permitted by applicable law, Shopify is not the seller of our products and is not responsible for the fulfilment, quality, safety, legality, or suitability of products purchased from SHOWZHANG.
Nothing in this section limits rights or remedies that cannot lawfully be excluded.
Section 10 — Privacy
Personal information collected through the Services is handled in accordance with our Privacy Policy:
https://www.showzhang.com/policies/privacy-policy
Because Shopify hosts the Services, Shopify processes certain information about your access to and use of the Services. Information submitted through the Services may be transferred to Shopify and other service providers, including providers located outside your country of residence, as described in our Privacy Policy.
Shopify’s consumer privacy information is available at:
https://privacy.shopify.com/en
Section 11 — Feedback and Reviews
If you submit a review, photograph, suggestion, comment, idea, or other feedback, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, translate, distribute, and display that content for operating, improving, and promoting the Services, subject to applicable law.
You represent that you own or have permission to submit the content, that it is accurate, and that it does not violate another person’s intellectual-property, privacy, publicity, or other rights.
You must disclose any payment, free product, discount, or other incentive received in connection with a review.
We may moderate or remove feedback that is unlawful, fraudulent, misleading, abusive, obscene, infringes third-party rights, contains malicious software, or otherwise violates these Terms.
Section 12 — Errors and Omissions
Information made available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.
Subject to applicable law, we may correct genuine errors, update information, or cancel an affected order. If we cancel an order after payment because of an error, we will refund the affected amount.
Section 13 — Prohibited Uses
You may use the Services only for lawful purposes. You must not use the Services to:
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Violate applicable laws or regulations.
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Infringe intellectual-property, privacy, publicity, or other rights.
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Harass, threaten, abuse, defame, discriminate against, or harm another person.
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Submit false, fraudulent, or misleading information.
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Send unsolicited advertising, spam, phishing messages, or malicious communications.
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Impersonate another person or misrepresent your identity.
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Introduce viruses, malicious code, or harmful technology.
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Interfere with the operation or security of the Services.
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Circumvent access controls, authentication systems, rate limits, or protective measures.
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Collect or track personal information without authorization.
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Scrape, extract, copy, reproduce, sell, or commercially exploit the Services except as permitted by law or authorized by us.
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Use automated systems in a way that disrupts, overloads, damages, or improperly accesses the Services.
We may suspend or terminate access when we reasonably believe these Terms have been violated.
Section 14 — Automated Agents
Automated or semi-automated software accessing the Services must comply with applicable laws, these Terms, and any technical restrictions communicated through the Services.
Automated systems must not conceal their automated nature, bypass CAPTCHAs or security controls, impersonate human activity, overload the Services, or access areas that they are not authorized to access.
We may limit or block automated access when necessary to protect the security, availability, or integrity of the Services.
Section 15 — Termination
We may suspend or terminate your access to the Services if you materially breach these Terms, engage in unlawful or fraudulent conduct, threaten the security of the Services, or fail to pay amounts lawfully due.
Termination does not affect rights and obligations that arose before termination. Provisions that by their nature should survive termination—including intellectual property, disclaimers, liability limitations, indemnification, governing law, and privacy provisions—will continue to apply.
Section 16 — Disclaimers
Information provided through the Services is supplied for general informational purposes. Although we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, current, or error-free.
To the extent permitted by law, the Services are provided on an “as available” basis. We do not guarantee uninterrupted, timely, secure, or error-free access.
Product-related disclaimers do not exclude any mandatory warranty, conformity guarantee, consumer remedy, or other right provided by applicable law.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
Section 17 — Limitation of Liability
To the maximum extent permitted by applicable law, SHOWZHANG and its directors, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the Services.
These limitations do not apply where liability cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct, gross negligence, death or personal injury where applicable, defective products where applicable, or mandatory consumer-protection rights.
Nothing in these Terms limits your statutory rights.
Section 18 — Indemnification
To the extent permitted by applicable law, you agree to indemnify SHOWZHANG against reasonable losses, liabilities, claims, and expenses arising from:
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Your material breach of these Terms.
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Your unlawful use of the Services.
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Your infringement of another person’s rights.
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Content that you submit through the Services.
This provision does not apply to the extent that the loss was caused by SHOWZHANG or where such indemnification is prohibited by consumer law.
Section 19 — Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will remain valid and enforceable.
Section 20 — Waiver and Entire Agreement
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with the policies and notices referenced herein, constitute the agreement between you and us concerning use of the Services and supersede previous communications relating to the same subject.
Nothing in this section excludes representations or rights that cannot lawfully be excluded.
Section 21 — Assignment
You may not transfer your rights or obligations under these Terms without our prior written consent.
We may transfer our rights and obligations as part of a legitimate business reorganization, merger, acquisition, or sale, provided that such transfer does not reduce any mandatory consumer rights.
Section 22 — Governing Law
These Terms are governed by the laws of the People’s Republic of China, without excluding or limiting any mandatory consumer-protection rights available under the laws of the country in which you reside.
Disputes will be handled by a court or other authority having jurisdiction under applicable law. Consumers may retain the right to bring proceedings in their country of residence where mandatory law provides that right.
Section 23 — Headings
Headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
Section 24 — Changes to These Terms
The current version of these Terms is available on this page.
We may update these Terms to reflect operational, legal, or regulatory changes. Where required by law, we will provide notice of material changes. Changes will take effect on the date stated in the updated Terms.
Changes will not retroactively reduce rights relating to orders already accepted unless required by law or agreed with you.
Section 25 — Contact Information
Questions about these Terms may be sent to:
Trading Name: SHOWZHANG
Legal Business Name: [INSERT FULL LEGAL BUSINESS NAME]
Email: hello@showzhang.com
Phone: +86 [INSERT CUSTOMER SERVICE PHONE NUMBER]
Business Address: [INSERT FULL BUSINESS ADDRESS IN ENGLISH, INCLUDING CITY, PROVINCE, POSTAL CODE, CHINA]
Business Registration Number: [INSERT UNIFIED SOCIAL CREDIT CODE]
VAT Number: Not registered